Privacy Policy for Velocity Hydrate, Inc. – drinkvaya.com

Drinkvaya.com is a beverage product manufactured and distributed by Velocity Hydrate, Inc. This privacy policy covers the site www.drinkvaya.com. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance. If you have questions or concerns regarding this policy, you should first contact the drinkvaya.com website Coordinator at our Customer Service Department.

General Statement:

Drinkvaya.com takes the privacy of your personal information very seriously. Upon submission of your personal information to our site, we understand that you are entrusting us with your personal information to purchase our products or to receive promotional marketing material. In exchange, we have implemented the following policies and procedures to protect your privacy. Under no circumstances will Drinkvaya.com sell or share any personal information about you to or with any person or organization except as authorized by you, except to those parties whom are necessary to fulfill your request, or as may be required by law or court order.

Collection of Information:

There are several areas throughout the Drinkvaya.com site where you may be asked to enter both personal and non-personal information. We DO NOT sell or share any of your personal information to or with any person or organization except as authorized by you, except to those parties whom are necessary to fulfill your request, or as may be required by law or court order.

Information obtained through online requests:

When you come to the Drinkvaya.com site to purchase a product or to sign up for various marketing material, you’ll need to provide various personal and financial information such as your name, phone number, e-mail address, home address, credit card and other financial information depending upon the type of product or marketing material you are seeking.

Some of the information you provide to us may be optional. If you provide us with this optional information, it will not be sold or shared to or with any person or organization except as authorized by you, except to those parties whom are necessary to fulfill your request, or as may be required by law or court order.

Technical information we collect:

In order for Drinkvaya.com to ensure that we are providing our users with the best possible consumer experience on our site, we gather and track certain user information. We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users to detail their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website and to direct pertinent marketing promotions to them. Your profile, if shared, is shared in aggregate form only with other third parties.

Cookies:

When you visit the Drinkvaya.com website, our web server sends a cookie to your computer. A cookie is a piece of data stored on your computer which simply stores a limited amount of information about your site visit and tracks aggregate information on how our site is being used, including session counts, navigation patterns, pages visited, etc. These cookies, however, do not store any personally identifiable information such as your name, email address, phone number, etc. as you browse the site. These cookies cannot be related to you as an individual unless you complete one of our online request forms.

This privacy statement covers the use of cookies by Drinkvaya.com only and does not cover the use of cookies by any advertisers.

Third Party Advertising:

If you come to the Drinkvaya.com website from an online banner ad, an anonymous identification number may be passed to our site. This information cannot be used to gather any personally identifiable information about you. It will only allow us to track the overall effectiveness of our online advertising campaigns.

Log Files:

Drinkvaya.com also utilizes Web Logs to track aggregate information about how our site is being used. Web Logs track anonymous user information, including the number of visitors to our site, operating systems, Internet Provider addresses (if publicly available), and browser type. Unlike cookies, Web Logs are maintained only on Drinkvaya.com servers and do not store or place anything on the user’s computer.

Information obtained from the “Contact Us” section of a Drinkvaya.com website:

You may contact Drinkvaya.com directly through the “Contact Us” feature. Your participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us.

In the Contact Us form, we may ask you for personally identifiable information such as your name, mailing address, email address, etc. This information will not be sold to any person or organization. However, your information may be shared with other parties relevant to your transaction to help resolve any issues you report to us.

Information obtained from Account Set Up:

The “Login” section of our website contains information about our products you have purchased or have had interest in.  If you sign up for an account to purchase our products online and you submit a form requesting information to do so, your name and other identifying information will not be sold or shared with any person or organization.

Your e-mail address or telephone number may be used by authorized Drinkvaya.com employees to contact you concerning your request.

Data Retention:

Our systems are designed to retain your cookie information for 12 months. After that time, while we will delete the cookie information on our end, we may retain aggregate reports generated from this information for longer periods of time for reporting purposes.

How Your Information is Used:

We use the information you provide on your account set up or purchase to fulfil your orders or to send you marketing material you requested. We may also send your information to other third parties relevant to your transaction including our warehouse for fulfilment. Drinkvaya.com may also share certain aggregated data with our marketing partners and other third parties for general marketing and demographic purposes, however, this data DOES NOT include any of your personal identifying information.

Sharing information with third parties:

Drinkvaya.com may notify you about special offers. At your request, Drinkvaya.com will not send you any information or offers unrelated to your request. If you do not wish to receive any of these offers, please visit our Opt-Out section of our offers, where you can remove yourself from our mailing list.

Altering / Changing your information:

If you need to alter or update your information provided to Drinkvaya.com via your account login, you can simply login in with your username and password and update your information in the user account section. If you are unable to complete this online, you may contact our Customer Service Department for assistance.

Deleting your information:

Applicable federal and state laws, rules and/or regulations may require that we store your online information for financial reasons of previous orders where applicable. In order to comply with those legal requirements, we cannot delete such information from our databases. We store all of the information you might provide securely. You can visit our Security section to learn more about how we do this.

Request to stop receiving emails from us:

Periodically, Drinkvaya.com may send you emails to alert you to money saving tips or special offers only if you have agreed to receive these communications. If you do not wish to receive any of these offers, please visit our Opt-out section of our e-mail correspondence where you can remove yourself from our mailing list.

Data Security:

The security of your information is very important to us. We use reasonable efforts to protect it from unauthorized access. However, due to the inherent open nature of the Internet and other networks, we cannot guarantee that your information will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees, contractors and vendors who need access to your information in order to perform their duties are authorized to have access to your information. For more information on protecting your privacy, please visit <a href=”http://www.ftc.gov/privacy” target=”_blank”>www.ftc.gov/privacy</a>.
Third Party Sites

A link from our own website to another website does not imply our endorsement of that website. We do not control the websites to which we link and assume no responsibility for their content or privacy policies. Therefore, you should carefully review the privacy policies that apply to any websites you access from our website.

Transfer of Data upon Change of Control:

In the event that another company acquires all or substantially all of the assets of our business through a merger, asset purchase, or other transaction, we reserve the right to transfer all information (including any Personally Identifiable Information a user may have provided to us) that is in our possession or under our control to such acquiring party.

Data Stored in the United States:

Our website and databases are maintained in the United States of America. By using the website or our Services, you freely and specifically give us your consent to collect and store, your information in the United States and to use your information as specified within this Privacy Policy.

Notification of Changes:

If Drinkvaya.com decides to change its privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Drinkvaya.com will use information in accordance with the privacy policy under which the information was collected.

Legal Actions:

Drinkvaya.com responds to subpoenas, court orders and legal process, and will establish or exercise its legal rights and defend against legal claims. Drinkvaya.com believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Drinkvay.com’s privacy policy or terms of use, or as otherwise required by law.

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Privacy Questions:

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Site Administrator:

Velocity Hydrate, Inc. – drinkvaya.com
200 Spectrum Center, Suite 300
Irvine, CA 92618
Tel: 949.383.4308
Fax: 949.383.4309

Customer Service:

Tel: 877.343.8829 Option 2

This Privacy Policy was last reviewed and/or updated on May 17, 2017

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