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Return Policy

Last updated: January 1, 2025

At Vaya, your satisfaction is our top priority. While we take pride in the quality of our products, we understand that sometimes expectations may not align.

For health and safety reasons, we do not accept returns of nutritional food and beverage products. However, we proudly stand behind our commitment to you with a 100% Satisfaction Guarantee.

If you are not completely satisfied with your purchase, please contact our customer service team within seven (7) business days of your delivery date.

We’ll work with you to make it right by offering either:

  1. A full credit back to your original payment method, or
  2. A replacement product, based on your preference.

Our goal at Vaya is to ensure you have a positive experience, and we are here to support you every step of the way.

Thank you for choosing Vaya for your hydration needs.

Cheers to your health!

Contact

Should you have any questions about a return or exhcange, please call or email us at:

Velocity Hydrate, Inc. dba ("Vaya")
hello@drinkvaya.com
200 Spectrum Center Drive,
Irvine, CA 92618 
877.343.8829